"This has allowed us to gain so much value from our Blueworks Live investment!"

"New features and capabilities are added all the time, and based on my feedback!"

"I feel like I’ve been trying to move giant rocks with my bare hands, then I'm handed the keys to a frontloader!"

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Note: If you previously logged in with your Blueworks Live email and password, this is no longer supported with IBM. You will need to either reset your password if previously registered, or register for a new account.
The new version of Insights no longer supports using your IBM Blueworks Live username and password. You now have 3 options:

  1. Create Insights username and password
  2. Use your IBMid
  3. Enable Single Sign On (SSO)
Please re-register here and provide the required authentication tokens if they have not yet been configured. Contact your Blueworks Live administrator or us if you need assistance.
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Make sure to connect your new Insights user with an existing site if your organization already has one or more users. This should happen automatically after you enter your corporate email address.

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Note: Single Sign On (SSO) will need to be configured between your IT team and our team before you are able to use it. If this has not been set up but you would like to do it, please contact us to do this now.
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Link your IBM Blueworks Live account
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Upload Service Tokens

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Importing IBM Blueworks Live Service IDs
  1. Log into IBM Blueworks Live
  2. Click on the "Admin" link at the top right of the screen
  3. Click the "Account Information" tab in the top bar
  4. Ensure that the Blueworks Live API is enabled via Service IDs
  5. Click "Create New" next to "Service IDs" and create the following four (4) IDs:
    • Artifact Authoring*
    • Artifact Reporting*
    • Account Activity Reporting*
    • User Management
    * Important:
    Ensure that the checkbox "Allow this Service ID to be called on behalf of a user in this account." is checked
  6. Once the IDs are created, there will be a file ending in ".json" downloaded automatically
  7. Upload all four (4) files here
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